最后更新：2025年1月1日 · 北京木子互动科技有限公司
Last Updated: January 1, 2025 · Beijing Muzi Interactive Technology Co., Ltd.
欢迎使用北京木子互动科技有限公司（以下简称"本公司"）提供的电商出海技术服务。访问或使用本公司网站及服务，即表示您已阅读、理解并同意接受本条款的约束。
一、服务说明
本公司提供的服务包括但不限于：独立站建设（Shopify/WooCommerce/定制开发）、跨境支付集成、ERP 与仓配系统对接、多平台运营系统、海外营销技术支持（Meta Pixel、TikTok Pixel、邮件营销等）及出海技术咨询。具体服务内容、交付物、时间节点及费用以双方签署的正式合同为准。
二、用户义务
- 提供真实、准确、完整的业务需求信息及相关资料；
- 按合同约定及时支付服务费用；
- 不将本公司服务用于任何违法、违规或侵犯他人合法权益的活动；
- 妥善保管与服务相关的账号、密钥等凭证；
- 遵守中华人民共和国及适用地区的法律法规。
三、禁止用途
严格遵守 Meta WhatsApp Business 政策，本公司的服务不得用于以下任何场景：
- 违禁品、违禁药物、武器、弹药及相关业务；
- 烟草、酒精及相关产品的推广与销售；
- 成人内容、赌博、交友服务、发展营销（传销）等项目；
- 虚拟货币（含 ICO）、高利贷、贷款收账、二元期权等金融类业务；
- 活体动物、濒危动植物及其制品的交易；
- 危险品、有害物质及人体器官/体液的交易；
- 不安全保健品、误导性减肥产品广告；
- 数字订阅服务（流媒体账号、游戏账号等）的未授权转售；
- 欺诈性、误导性或对特定群体施压的任何业务；
- 任何违反 Meta 商务政策及 WhatsApp Business 政策的内容或服务。
四、定价与退款政策
本公司提供定制化技术服务，具体服务费用依项目范围、复杂度及工期在双方合同中明确约定，无统一公开定价。
- 费用确认：所有费用须在服务合同签署前经双方书面确认，合同生效后方可开始执行。
- 付款方式：通常按项目里程碑分阶段付款，具体以合同约定为准。
- 退款政策：已交付并经客户验收的阶段性成果对应款项不予退还。因本公司原因导致项目无法继续的，将按实际完成比例退还未交付部分的费用。
- 取消政策：客户如需终止服务，须提前书面通知，已发生的工作成本将按实际计算。
五、知识产权
本公司网站上的所有内容均为本公司合法拥有或经授权使用的知识产权，受相关法律保护。未经书面许可，任何单位或个人不得复制、转载、修改、传播或以任何形式使用上述内容。定制开发软件的知识产权归属依双方合同约定执行。
六、保密义务
双方在合作过程中可能接触到对方的商业秘密及保密信息，双方均有义务对上述信息予以保密，未经对方书面同意不得向任何第三方披露。保密义务在合同终止后仍持续有效。
七、责任限制
- 因不可抗力（自然灾害、政府行为、网络基础设施故障等）导致的服务中断或损失，本公司不承担赔偿责任；
- 因服务导致的间接损失赔偿责任，不超过相关服务合同金额；
- 本网站包含的第三方网站链接，本公司不承担其内容及隐私实践责任。
八、服务变更与终止
本公司保留根据业务需要随时更新、变更或终止网站内容及服务的权利，并将提前通知受影响的客户。如您违反本服务条款，本公司有权暂停或终止服务。
九、适用法律与争议解决
本服务条款受中华人民共和国法律管辖。因本条款或相关服务引发的任何争议，双方应首先通过友好协商解决；协商不成的，提交北京市有管辖权的人民法院诉讼解决。
十、条款更新
本公司保留随时修订本服务条款的权利。更新后的条款将在本页面公布，继续使用本公司服务视为您接受修订后的条款。
十一、联系我们
Welcome to the services provided by Beijing Muzi Interactive Technology Co., Ltd. ("the Company", "we", "us"). By accessing or using our website and services, you agree to be bound by these Terms.
1. Services
The Company provides services including DTC store development (Shopify/WooCommerce/custom), cross-border payment integration, ERP and fulfillment system integration, multi-channel operations systems, overseas marketing technology (Meta Pixel, TikTok Pixel, email marketing, etc.), and cross-border tech consulting. Specific deliverables, timelines, and fees are governed by the formal contract signed by both parties.
2. User Obligations
- Provide truthful, accurate, and complete business requirement information;
- Pay service fees on time as stipulated in the contract;
- Not use our services for any illegal or rights-infringing activities;
- Properly safeguard service-related credentials;
- Comply with applicable laws and regulations.
3. Prohibited Uses
In strict compliance with Meta WhatsApp Business Policy, our services may not be used for any of the following:
- Illegal products, controlled substances, weapons, ammunition, or related businesses;
- Tobacco, alcohol, or related product promotion and sales;
- Adult content, gambling, dating services, or multi-level marketing;
- Cryptocurrency (including ICOs), payday loans, debt collection, or binary options;
- Live animals, endangered wildlife/plants, or their parts and derivatives;
- Hazardous materials, dangerous goods, or human body parts/fluids;
- Unsafe ingestible supplements or misleading weight-loss product advertising;
- Unauthorized resale of digital subscription services (streaming accounts, game accounts, etc.);
- Fraudulent, deceptive, or exploitative businesses targeting vulnerable groups;
- Any content or service that violates Meta Commerce Policy or WhatsApp Business Policy.
4. Pricing and Refund Policy
The Company provides customized technical services. Fees are determined on a project-by-project basis according to scope, complexity, and timeline, as specified in the formal contract. There is no uniform public pricing.
- Fee Confirmation: All fees must be confirmed in writing by both parties before the service contract is signed.
- Payment: Payment is typically structured in milestone-based installments as specified in the contract.
- Refund Policy: Fees corresponding to deliverables already completed and accepted by the client are non-refundable. If the project cannot continue due to the Company's fault, fees for undelivered portions will be refunded on a pro-rata basis.
- Cancellation: Clients wishing to terminate services must provide written notice in advance; costs incurred for work already performed will be charged accordingly.
5. Intellectual Property
All content on the Company's website is legally owned by or licensed to the Company, protected under applicable laws. No content may be reproduced or used without written authorization. IP ownership for custom-developed software shall be governed by the respective contract.
6. Confidentiality
Both parties are obligated to keep the other party's confidential information confidential and may not disclose it to any third party without written consent. Confidentiality obligations remain in effect after contract termination.
7. Limitation of Liability
- The Company is not liable for interruptions caused by force majeure events;
- Liability for indirect losses shall not exceed the relevant service contract amount;
- The Company is not responsible for third-party website content or privacy practices.
8. Service Changes and Termination
The Company reserves the right to update, modify, or terminate services at any time with advance notice. The Company may suspend services for Terms violations.
9. Governing Law and Dispute Resolution
These Terms are governed by the laws of the People's Republic of China. Disputes shall first be resolved through negotiation; if unsuccessful, submitted to the competent People's Court in Beijing.
10. Updates to Terms
The Company reserves the right to revise these Terms at any time. Continued use constitutes acceptance of the revised Terms.
11. Contact Us
- Company: Beijing Muzi Interactive Technology Co., Ltd.
- Address: Room 209, 2F, Building 14, No.38 Chaoyang Road, Chaoyang District, Beijing, China
- Email: threeli1107@gmail.com
